Case studies

We work with organizations ranging from agile start-ups to major international corporations. While the scope and emphasis of projects can vary, they all contribute to two main goals - increased operational efficiency and improved human engagement. We find simple solutions to the most complex problems.
We work with organizations ranging from agile start-ups to major international corporations. While the scope and emphasis of projects can vary, they all contribute to two main goals - increased operational efficiency and improved human engagement. We find simple solutions to the most complex problems.

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  • UX design

Cocone, a rising player in the NFT/crypto/digital fashion sectors, successfully established trust and credibility in the blockchain industry by implementing a comprehensive digital presence. Through a tailored value proposition and strategic SEO analysis, Cocone effectively showcased its offerings to potential partners in Europe and the USA, gaining increased brand visibility and media attention.

Most important business decisions today are based on data. But what if you have too much of it in various formats? GoWorkaBit had a lot of information about their users, but they needed help structuring and analysing it. The goal was to use the data to understand the characteristics of customers that have the highest potential lifetime value.

IWS had successfully achieved an industry leader position in their home market – Estonia. Therefore, their next focus was set on exporting to the EU. To support their focused sales team and to find new leads in new markets, we helped them to define a clear marketing strategy and plan.

Komerční Banka had a strategic goal to simplify the existing portfolio of products and services. While the customer-centric innovation model existed in the organization, the competence was scattered throughout the 9000-people-strong organization.

Erasmus+ was running three different outdated websites in terms of design and technology. They were complex, confusing, and sometimes conflicting.

Enterprise Estonia wanted to structure its website better and improve the quality of digital services. How to organize large amounts of information? How to set up complex services in a simple way? Is it possible to reduce bureaucracy?

Different governmental websites were built differently. The user experience was inconsistent, and information architecture was not following central principles. Also, developing and maintaining websites one-by-one was not economically feasible.

Estonia has been a forerunner in digital public services. However, the user experience is often inconsistent and built around technical capabilities, not user needs. How to make digital public services user-friendly? How to establish a common foundation for different service touchpoints?