Innovation
Research & Analysis
Understand your business and customers to design services that matter.
Design and development
We help to build websites and apps that people love.
Who we are?
Our agency brings together people in business, technology, and creativity.
In complex times, simplicity matters. We believe that good experiences lead to better lives.
- business analysis
- customer journey
- customer research
- personas
- prototyping
- UI design
Coop Pank wanted to design a new version of their mobile internet bank. To stand out from the competition, they needed to get to the bottom of the client’s expectations.
- business analysis
- management coaching
- personas
- prototyping
- UI design
Dhofar Global is specialized in identifying, sourcing, and delivering goods to ever-growing clients, notably in public health.
- customer journey
- customer research
- management coaching
- personas
- prototyping
- UI design
- UX design
Enterprise Estonia wanted to structure its website better and improve the quality of digital services. How to organize large amounts of information? How to set up complex services in a simple way? Is it possible to reduce bureaucracy?
- business analysis
- management coaching
- prototyping
Komerční Banka had a strategic goal to simplify the existing portfolio of products and services. While the customer-centric innovation model existed in the organization, the competence was scattered throughout the 9000-people-strong organization.
- business analysis
- customer journey
- customer research
- prototyping
- UI design
Estonia has been a forerunner in digital public services. However, the user experience is often inconsistent and built around technical capabilities, not user needs. How to make digital public services user-friendly? How to establish a common foundation for different service touchpoints?
- customer research
- prototyping
- UI design
- UX design
Different governmental websites were built differently. The user experience was inconsistent, and information architecture was not following central principles. Also, developing and maintaining websites one-by-one was not economically feasible.
What our clients say
“Rethink helped us swiftly bridge the gap between existing organization and client-centricity. We have strengthened our position as easy-to-use digital banking products and services in the Czech market.”
„Rethink is a valuable partner for designing innovative digital solutions for public sector services. They understand global service design trends, public sector needs, and requirements for end-user preferences.
Collaborating with Rethink helped us improve our ability to better understand our customer and strategise a value proposition that could genuinely meet their needs.
Local impact. International reach.
Contact
We love your problems. Get in touch.
Write to us
info@rethink.ee
Call us
+372 516 1279
Visit us
Rotermanni 7, 10111, Tallinn, Estonia
