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We help to build customer-centric digital solutions
Services Case studies
We help to build customer-centric digital solutions
Services Case studies
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Research and analysis

Understand your business and customers to design services that matter.

  • Start with customer research
Digital Solutions

Design and development

We help to build websites and apps that people love.

  • Create better experiences
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Right messages at the right place, at the right time.

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Who we are?

Our agency brings together people in business, technology, and creativity.

In complex times, simplicity matters. We believe that good experiences lead to better lives.

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Case Studies

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  • See all case studies

Coop Pank: designing the new customer-centric mobile banking application

  • Customer-Research
  • Prototyping
  • UX/UI design

Coop Pank wanted to design a new version of their mobile internet bank. To stand out from the competition, they needed to get to the bottom of the client’s expectations.

  • Continue reading

Dhofar Global: digitalisation of processes and services

  • Customer-Research
  • Process analysis
  • Prototyping
  • UX/UI design

Dhofar Global is specialized in identifying, sourcing, and delivering goods to ever-growing clients, notably in public health.

  • Continue reading

Enterprise Estonia: customer-centric web architecture and design

  • Customer-Research
  • Process- and business analysis
  • Prototyping
  • UX/UI design

Enterprise Estonia wanted to structure its website better and improve the quality of digital services. How to organize large amounts of information? How to set up complex services in a simple way? Is it possible to reduce bureaucracy?

  • Continue reading

Komerční Banka: jump-starting the Simplification Centre of Expertise

  • Customer-Research
  • Executive training
  • Process analysis
  • Prototyping

Komerční Banka had a strategic goal to simplify the existing portfolio of products and services. While the customer-centric innovation model existed in the organization, the competence was scattered throughout the 9000-people-strong organization.

  • Continue reading

Ministry of Economic Affairs and Communications: Estonian e-services

Estonia has been a forerunner in digital public services. However, the user experience is often inconsistent and built around technical capabilities, not user needs. How to make digital public services user-friendly? How to establish a common foundation for different service touchpoints?

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Republic of Estonia Government Office: building consistent information architecture and UX across different institutions

Different governmental websites were built differently. The user experience was inconsistent, and information architecture was not following central principles. Also, developing and maintaining websites one-by-one was not economically feasible.

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